Thank you for considering Peoples Limousine & Car Service, we service all of Connecticut. We have compiled the most important answers to questions our customers ask us the most. Below we have attempted to answer your questions, in advance and so that you may understand exactly how our reservation policy functions and what you may expect after you make your reservations with Peoples Limousine & Car Service.

Should you have additional questions please call us (442) 777-5609…

Thank You — we look forward to serving you!

After you make a reservation with Peoples Limousine & Car Service you’ll receive an instant confirmation email. However, if for any reason you do not receive your confirmation email – Please call us the very next day at (442) 777-5609.
Whenever we email you, you will always be able to find your Processed Payment Receipt, at the bottom of each email. We do this to ensure that you know exactly which trip we are discussing at the time of emailing you. (This avoids confusion for multiple reservations, for instance, should you reserve round-trip transportation).
Your driver will arrive to your pick-up destination, 15 minute earlier than your regularly scheduled pick-up and time. This is to ensure that you are on time. However, at no time are you expected to leave until you are ready.
The night before your scheduled trip, you’ll receive a detailed email which will contain your driver’s name & direct telephone number. In the event that you have scheduled round-trip transportation, you’ll receive an email, the night before each scheduled trip, again the night before your pick-up and for both trips. You will receive these emails between 4:00 PM & 8:00 PM, the evening before your trip, after we have confirmed & scheduled your driver for the following day.
When making your reservation for a pick-up from any airport in Connecticut, you’ll be given the option to choose ‘Inside Terminal Pick-up’ and have your driver meet you at the Gate or at the street ‘Curbside Pick-up’, of your arriving Airlines Terminal. With the Curbside Pick-up option; your driver will call you after your airplane lands to confirm that he is waiting for you. Then, ONLY after you have received your luggage, you are required to call the driver back & inform the driver that you are departing the Airport Terminal and your transportation will arrive to the curbside to with your name clearly displayed in the front window of the vehicle. Please remember that for Curbside Service it’s important that we have your cellular telephone number on file.
When making your reservation for a pick-up from any airport in Connecticut, you’ll be given the option to choose ‘Inside Terminal Pick-up’ and have your driver meet you at the Gate or at the street, ‘Curbside Pick-up’, of your arriving Airlines Terminal. With the Inside Terminal Pick-up option; your driver will be waiting for you when you exit the aircraft at your gate with a sign displaying your name. (An additional charge of $20.00 will apply).
Having been in business since 2008, we know that our customers enjoy variety. Therefore, we are constantly updating & upgrading our fleet of vehicles to serve our customers better. The type of vehicle that will arrive for your reservation depends greatly on the type of event and reservation you originally placed. To view our entire fleet of vehicles: Click Here!

We process all Credit Card Payments via PayPal. If at anytime you are unsatisfied with the services which Peoples Limousine & Car Service provided or have an issue with the amount you are charged, we encourage you to contact in PayPal directly, as they have one of the best dispute resolution departments of any credit card processing company. This is the reason we use them, to protect our customers, if they are ever unhappy.

Once you contact PayPal, they immediately place a ‘hold’ on your payment to Peoples Limousine & Car Service services and fully investigate the entire matter. Once resolved PayPal with either return you payment in full, or continue with the transaction to our account.

We thank you for considering using Peoples Limousine & Car Service, servicing all of Connecticut and surrounding Tri-State Airports, Seaports, Cruise Ports, Proms, Casino Trips, Wine Country excursions and more.

If any question which you may have was not answered about, please call us;(203) 404-4948.