Full Refund if you cancel 3 hours before scheduled pickup for airport service.
Stretch-Limo reservations are nonrefundable, 10 days or less before service
Wait & Return Service are nonrefundable. 10 days or less before service
If you are unable to locate your chauffeur at anytime, please call 442-777-5609) immediately. A dispatcher is on call 24-hours for assistance. Cancellations are accepted by phone only. Cancellations of any vehicle type less than four (3) hours prior to scheduled pick-up in the continental United States, and less than twenty four (24) hours if international, will result in a cancellation fee equal to the full base fare price of the trip fare plus the 20% service fee, and any applicable fees incurred, parking, wait time, etc. We are not responsible for passenger flights or trains which are missed, cancelled, diverted, delayed or any other incident which results in failure to comply with the Cancellation Policy. We will exact our best effort to fulfill client needs in these instances subject to wait time fees or late cancellations and re-bookings without detriment to other reserved clients.
At the time of cancellation you will always be given a cancellation number for your records. It is the client’s responsibility to retain the cancellation number. If you are not able to contact Hy’s for your cancellation, it will be considered a ‘no-show’ and will result in a cancellation fee equal to the full fare of the trip plus all other charges (20% service fee, applicable waiting time, parking). All reservations will be considered a ‘no show’ at one (1) hour past your scheduled pick-up time. If you have not contacted our office or met your chauffeur by that time you will be charged in full for the reservation plus any other additional charges incurred. Peoples Limousine & Car Service Worldwide shall not be liable for passenger flights or trains that are missed, cancelled, diverted, delayed, or any other incident which results in failure to comply with the cancellation policy