Customer Feedback Survey

At Peoples Limousine, customer satisfaction is our #1 priority. Your feedback is extremely important to us and allows us to maintain the high level of service that you are accustom to receiving from our staff. Please take a moment to fill out the following survey and share your thoughts on how we’ve done.

Were you the passenger on this reservation?
What was the type of trip you used us for?

Please Rate Your Experience with our Customer Service, Dispatch, and Reservations Department

Was your call answered promptly? PoorFairVery GoodExcellentNot Applicable
How helpful and knowledgeable was the staff in making your reservation? PoorFairVery GoodExcellentNot Applicable
What was the level of courtesy and professionalism of the staff answering the phone? PoorFairVery GoodExcellentNot Applicable

Please Rate Your Experience with our Chauffeur

Was the Chauffeur on time for your pickup? PoorFairVery GoodExcellentNot Applicable
Was the Chauffeur’s appearance neat and professional? PoorFairVery GoodExcellentNot Applicable
Did the Chauffeur open the door for you? PoorFairVery GoodExcellentNot Applicable
Did the Chauffeur assist you with your luggage? PoorFairVery GoodExcellentNot Applicable
Was the Chauffeur prepared and familiar with the itinerary? PoorFairVery GoodExcellentNot Applicable
Was the amount of talking by the Chauffeur appropriate? PoorFairVery GoodExcellentNot Applicable
Did the Chauffeur drive you in a safe, comfortable manner? PoorFairVery GoodExcellentNot Applicable
What was the level of courtesy and professionalism of the Chauffeur providing services? PoorFairVery GoodExcellentNot Applicable

Please Rate Your Experience with our Vehicle

Was the vehicle clean inside and out? PoorFairVery GoodExcellentNot Applicable
What was your overall level of satisfaction pertaining to the vehicle? PoorFairVery GoodExcellentNot Applicable

Please Rate Your Overall Experience

How would you rate your overall experience? PoorFairVery GoodExcellentNot Applicable
We encourage you to send us additional comments about your experience to help us to serve you better.
Would you recommend us to your friends, family, and business contacts?
How did you hear about People's Limousine?
Name
Reservation #
Email Address